Terms & Conditions
All text messages and content of this website are copyrighted and protected and governed by Scottish law, and you agree to submit to the nonexclusive jurisdiction of the Scottish court.
This Website and our Terms and Conditions have been designed for use within the UK
This site is owned and operated by Betty Bubbles. We reserve the right to change the terms and conditions at any time and we advise that you read them each time you visit our website.
Allergens & Health Conditions
If you are concerned regarding the essential oils, nuts, or ingredients in any of our products, please seek advice from a healthcare professional before ordering. We do not offer to seek medical advice or information. Always consult your GP or health care practitioner before any purchase
Placing an Order
By Browsing our website and /or placing an order or contacting us you agree to our terms and conditions, the privacy and returns policy.
All sales are subject to applicable UK laws.
If you are a consumer you may only purchase products from our site if you are 18 years and over.
Your contract to purchase is not complete until we send you an e-mail to notify you that your product items have been dispatched.
We are entitled to make adjustments to the price based on the price of essential oils and packaging inflation.
Postage and Delivery
Our products are Handmade in small batches and freshly made to order. As a result, our lead times can occaionally fluctuate.
For UK Shipping your order will arrive almost within 2-4 working days for products such as candles and room sprays which are in stock.
For all other products and bespoke gifts they may take 7-10 days.
We will e-mail you if there is a further delay.
The packaging of the products may vary from that shown on the site, however we will contact you of any change.
We endeavor to ensure your order is dispatched quickly and safely.
If you are unlikely to be home to receive your order, a card will be put through your door and your parcel may have to be picked up from the local sorting office.
Depending on weight we will decide to use our courier or Royal Mail.
If a customer does require a special delivery additional charges will apply.
Currently, we only deliver in the UK
Local delivery is FREE
Customers can order and pick up from our events. Please note we do not deliver on bank holidays, and there may be a delay during the festive period, so check with us for last Christmas post dates.
If the parcel is 1Kg- 5Kg the standard charge is £3.50
First Class delivery is £4.50
Over 2Kg the charge is £4.95
10 Kg and above its £8.95+ depending on weight.
Special delivery/signed for will vary depending on Order
Delivery rates are based on both parcel weight and parcel dimensions
We will do our very best to meet the requested dispatch date, we shall not, however, be held liable for any loss or damage due to delays or failure to ship resulting from any cause beyond our reasonable control (Such as Omissions from the purchaser, failure or delays in transportation.)
Returns and Replacements
Under the UK selling regulations there is a 14 day cooling off period, be aware that products returned must be unused, and the customer is responsible for the cost of return postage.
For all inquiries regarding purchases and new products please notify us by using our contact form on our website. We usually respond to you within 24-48 hours but during bank holidays and busy Christmas periods, this can take longer.
It is our policy to work with you to ensure your complete satisfaction.
We will try to make our website available but cannot guarantee that it will operate without interruptions or errors especially when we are on annual leave and out of the office.
We can accept no liability for its unavailability.
Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair beyond our control.
Our liability in contract and content on our website as is and as available basis ( whether express or implied)
Any personal information which you provide to us will be securely stored, strictly in accordance with the data protection acts.